Last updated: April 19, 2026
These Terms and Conditions ("Terms") govern your access to and use of the ChatGeniusX platform, website, and services (collectively, the "Service") operated by ChatGeniusX ("we", "our", or "us"). By accessing or using the Service, you agree to be bound by these Terms.
By creating an account or using any part of the Service, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
ChatGeniusX is an AI-powered chatbot platform that provides:
To use the Service, you must create an account by providing accurate and complete information. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.
The Service offers multiple subscription tiers (Free Trial, Basic, Pro, Agency) with varying features and limits. By subscribing to a paid plan, you agree to:
All fees are quoted in USD and are exclusive of applicable taxes unless otherwise stated. Failure to pay may result in suspension or downgrade of your account.
New accounts receive a free trial with limited features and conversation quotas. The free trial does not require payment information. At the end of the trial period, you may upgrade to a paid plan or your account will remain on the free tier with reduced functionality.
You agree not to use the Service to:
All content, features, and functionality of the Service — including but not limited to software, design, text, graphics, logos, and AI models — are owned by ChatGeniusX and protected by copyright, trademark, and other intellectual property laws.
You retain ownership of any data you upload or generate through the Service. By using the Service, you grant us a limited, non-exclusive license to process your data solely for the purpose of providing the Service.
The chatbot generates responses using artificial intelligence. While we strive for accuracy, AI-generated content may occasionally contain errors or inaccuracies. You acknowledge that:
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.
You are responsible for ensuring that your use of the Service complies with applicable data protection laws, including HIPAA, GDPR, and CCPA where applicable.
The Service may integrate with third-party platforms (Google, Facebook, Apple, payment processors, PMS systems). We are not responsible for the availability, accuracy, or policies of third-party services. Your use of third-party integrations is subject to their respective terms.
We aim to maintain 99.9% uptime but do not guarantee uninterrupted access. We may temporarily suspend the Service for:
To the maximum extent permitted by law, ChatGeniusX shall not be liable for:
Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless ChatGeniusX, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
You may cancel your account at any time from your dashboard settings. We may terminate or suspend your account if you:
Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes.
Any disputes arising from these Terms shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the applicable arbitration authority in the jurisdiction where ChatGeniusX is registered.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ChatGeniusX operates, without regard to conflict of law principles.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ChatGeniusX regarding the Service.
If you have questions about these Terms, please contact us at: